Forum Discussion
Galaxy S20 all pictures and video coming as "Large file available, click to download/play"
Starting this afternoon all pictures or videos that have been sent to me have come in as "Large file available, click to download/play" regardless of file size. Is there a way to fix this? I have a galaxy S20.
Don’t know if it matters, but I am behind on my bill with a payment arrangement in place.
FIXED: I have two Galaxy S8's. One started having "arriving as large file available click to download" two days ago. Probably a bug. Go to Settings, APPS, Messages settings, Chat settings, Multimedia Limit. Click "Automatically accept all", THEN click automatically accept files less than 9765 MB in size. Click back and forth a couple times. Leave it on accept files less than 9765 MB in size. Restart phone, don't shut it off, RESTART. If that doesn't fix it, also go to Apps, messages, storage, Click Clear Cache and then Restart the phone.
I have an S23 Ultra and haven't experienced that issue. I don't use the stock messaging app from Samsung though. I use Pulse SMS. I am also running the Android 14/One UI 6 beta that was released yesterday also.
Try a different messaging app, like Android Messages to see if it happens using that.
T-Mobile's maximum MMS size is 1000kb.
"MMS" is probably not the correct word. Her problem is in chat using the Google message app. In that the multimedia limit it 9765MB.
Chat for Google Messages uses RCS. That is a whole other mess. Have you tried disabling RCS to see if that solves your issue?
Same problem. Tried all the suggestions. Still not fixed.
I am having the same issue with my Galaxy S21. Tried all the suggestions and it still isn't working. Is there anyone from TMobile looking into this?
lagray77 wrote:
I am having the same issue with my Galaxy S21. Tried all the suggestions and it still isn't working. Is there anyone from TMobile looking into this?
which texting app does the S21 use? if its the Samsung one try a different texting app to see if the problem is the app itself.
