Forum Discussion
LG IMS HAS STOPPED
I was able to find a solution that works.
- Turn off your Wi-Fi and keep it off or the box "LG IMS has stopped" will pop back up. Simply repeat the steps below to remove it again.
- You can navigate the phone with the message “LG IMS has stopped” just click any space on your phone screen around the box.. It will reappear in about three seconds so you will go a bit slower until you complete the steps below.
Steps to clear LG IMS has stopped box
Go to settings> storage//internal storage>other apps>hit three dots in upper right hand corner...>show system>scroll to find, com.lge.ims.rcsprovider (was not in order on my phone)>clear data/cache.
The box will disappear.
I have a k40, I have tried every trick listed all over the internet, none of them work. I guess it's a new phone? It started when I added an app. It was a trusted app, too.
This is the updated information I found Regarding Lg IMS Issue.LG has now officially left the smartphone business and this marks the end of an era. Despite the fact the company will not be making any new phones (sadly for all the innovations we were seeing from them), there are still many good phones the company released that will continue to be supported for their remaining time. This way, if you want to get an LG phone, you can still do that. However, we would advise you to also check for how long the phone will be supported before you make your final decision.Do Samsung here I come
IMS Problem:
When you call LG they say it s a T. Mobile update problem. T Mobile needs to fix it.
Called last night TMobile support and they said they reported the issue with my LG V60 and to give it about 5-hours. If still not resolved within 5-hours, then I would have to call LG, as they are the manufacturer. Even though TMobile pushed out the update on the LG phones. Doesn't make sense, if we are paying TMobile and not LG. TMobile is responsible for this pushout update and malfunctioning on many phones. Thus far from last night's ~10PM call and this morning, there has been no follow up from TMobile representative. The above resolutions to reset in the app LG IMS and cache and force stop, turning off wi-fie does not work. I tried using a different new LG V60 phone and didn't work either. Reset it it and immediately got the same message, LG IMS keeps stopping [App info or Close app]. When is this going to be resolved?
Very disappointed. Well it's time to move carriers I suppose. What good is paying a couple hundred dollars a month for a cell phone service that you can't even use.
This issue happens to me on both WiFi and Off. I have tried every one of the steps on all threads except for factory reset. I did notice that I also now have No mobile data and No IP SECTION in hidden menu. No response from Tmobile except LG is aware and working on it so waiting game I guess.
Not mine either
Mine still says- LG IMS keeps stopping
