Forum Discussion
Visual Voicemail will not activate on prepaid account
I have a pre-paid account without mobile data. Visual Voicemail had been working but then there was an update last week. When opening updated Visual Voicemail it wants to activate using "supported...
I got VV to activate.
On website. Under My Profile/Blocking controls/Data Controls was set to block all data.
I set to “Do not block data”.
Enabled data on phone.
Opened VV but it still did not work.
Waited 10+ minutes and tried again. Still no work.
Uninstalled and re-installed VV and then it worked.
I don’t know if both actions were needed.
Perhaps if I had waited longer before re-install it would have worked?
Or perhaps unblocking data was not needed and I only need reinstall VV?
