Forum Discussion
Samsung phone suddenly will not receive calls
So I have had this phone for about a year connected to T-Mobile without any issues until last month, where it and another phone on the line lost connection and could not use mobile data, however we f...
I am experiencing the same issue with 2 new Samsung A53 5G's that were purchased in April. I have noticed the same symptoms reported above. I will add though that I can receive calls if I am already on a call or just after hanging up from a call. It seems that if the phone is already connected to a tower for the phone call or still thinks it is calls can be received, other than that calls are not able to be received. This began happening with the last update. Neither Samsung or Tmobile have been able to address the issue with many attempts.
