Forum Discussion
"tmobile diagnostics keeps stopping" galaxy s20 pop-up
- GramaryenNewbie Caller
Adding to the pile. Another S21 Ultra, fully updated. Tried reboots, clearing the cache, uninstalling updates, disabling the diagnostics, and combinations of that. Nothing works; still popping up a ton. Dislike.
- HeathenNetwork Novice
Happening to my Galaxy S20 Ultra.
- Briannj9Newbie Caller
Same here note 20 ultra I tried what Scott was saying and it isnt working. So annoying
- LagerDrinkerRoaming Rookie
Scott G wrote:
https://www.t-mobile.com/support/plans-features/diagnostic-metrics#thirdheading
Got sick of it popping up while I was trying to type so I turned it off. So far, so good.Tried these steps and it seems to be working so far.
- DoomBiscuitNetwork Novice
Same happening on my A52.
- jmajorNewbie Caller
Scott G wrote:
https://www.t-mobile.com/support/plans-features/diagnostic-metrics#thirdheading
Got sick of it popping up while I was trying to type so I turned it off. So far, so good.This worked for me. Thank you Scott!
- Slyfox49Newbie Caller
Same Issue. I've tried force stopping both T-Mobile apps. Uninstalled updates to the T-Mobile app, re-installed those updates. No change. Restarted my phone. Reached out to support via Twitter, and they had me wipe my cache partition. They then wanted me to reset my network settings. I refused to do that, as I have a lot of wifi passwords saved.
I also turned off diagnostic metrics from inside of the T-Mobile app with no change.
Does anyone have any other suggestions?
- piersonj94Newbie Caller
Disabling the Diagnostics Metrics seems to have fixed it for me. Let me know if your experience is the same.
https://www.t-mobile.com/support/plans-features/diagnostic-metrics
- KondradecNewbie Caller
Thunderspud wrote:
Same here. Galaxy s21 Ultra. Just adding here in case anyone from T-Mobile is watching.
S21 ultra too same thing
- DebasolomonNewbie Caller
I am shopping verizon this today. This constant pop up saying t mobile keeps stopping has convinced me to change. This is wasting my time.
Contenido relacionado
- Hace 3 años
- Hace 3 años
- Hace 3 años