"tmobile diagnostics keeps stopping" galaxy s20 pop-up

The memory usage is incredibly high for a "background app" post-update. Something happened with the programming here. Clearing the storage for the app didn't work, and rolling back updates didn't either.

Does T-mobile not monitor these chats?

WHY is no one from our service provider chiming in to help us?

BTW- If you have an S10 like I did, DO NOT "upgrade" to this garbage S21

The wonder of tomorrow 5G has done NO THING for me, and the phone asthetics looks like my eldeely mother's Samsung A something that I paid about $100 for, $900 cheaper than this thing. I miss my elegant S-10.  That phone did everything I wanted and looked like a gem, but didn't have the SUPERFAST 5G!  (What a gimmick) 

Let my dark tale be a warning. I may get deleted. Please feel empathy for me (And this garbage phone)

P.S. My beautiful fast S10, it Never had this stupid pop up we can't stop that t-mobile isn't helping us with in here. 

I'm unhappy,  and I have an ugly SHIT phone.  (Maybe the curse word will gain for us a MODERATOR FROM T-MOBILE). 

please remember me guys... I took one for the team!  "Go on without meeeee!!!"

and my Shit21. (See what I did there)

Same issue here Samsung Galaxy S10 I will try but Scott has recommended going to the link he posted

MBaumery wrote:

The issues is not with T Mobile app but with the diagnostic part just clear the cache in the diagnostic app looks like a small android head under setting and apps. I have done this and thus far has not popped up since 

What's the name of the app? Not finding the icon you described. Gracias.

The issues is not with T Mobile app but with the diagnostic part just clear the cache in the diagnostic app looks like a small android head under setting and apps. I have done this and thus far has not popped up since 

I've been having this problem for the last several days on my OnePlus 9 as well. Tried disabling diagnostics and it's still popping up. Hopefully T-Mobile can get this fixed soon. It's inconvenient when it's happening really frequently.

I went to disable the diagnostics and almost as if it was taunting me popped up the second I turned it off... I wonder if it has something to do with the data breach 

S20+

I ended up opting out of Metrics Collection using the Tmobile app by declining ambos options as shown in the image. That seemed to have fixed the problem as it has since been 7 days and I've not gotten the error message again.

I'm also seeing this every few minutes on my S21. I've tried to disable diagnostics and it has not helped.

Samsung Galaxy A52 5G; same issue.

I feel like turning its notification off is a temporary fix. Hopefully it will be resolved soon and not become a security issue.

Didn't this happen after the big leak?

Thunderspud wrote:

Same here. Galaxy s21 Ultra. Just adding here in case anyone from T-Mobile is watching.

I'm having the same problem on my S21 5G as well. Happens very frequently. Just occurred right as I was responding to your comment.