Forum Discussion

  • I understand T-mobile needing to test the update with Tmo carrier-locked phones (and all the included bloatware), but why can't they roll out the update to those of us with unlocked phones?  Or provide a link to a site where we can download/install it ourselves?  I bought an unlocked Zflip4 from Samsung in late August with Android 12, and now nearly everyone in the free world has been upgraded except us Tmo users.  I've been a Tmo subscriber since 9/2000 and would like to see just a smidge of appreciation and respect.  As a Senior on a $50 unlimited plan, I'm thinking of moving to Mint Mobile just to get the upgrade, as well as saving several hundred $$$/year. 

  • syaoran's avatar
    syaoran
    Transmission Titan
    Loblolly wrote:

    I understand T-mobile needing to test the update with Tmo carrier-locked phones (and all the included bloatware), but why can't they roll out the update to those of us with unlocked phones?  Or provide a link to a site where we can download/install it ourselves?  I bought an unlocked Zflip4 from Samsung in late August with Android 12, and now nearly everyone in the free world has been upgraded except us Tmo users.  I've been a Tmo subscriber since 9/2000 and would like to see just a smidge of appreciation and respect.  As a Senior on a $50 unlimited plan, I'm thinking of moving to Mint Mobile just to get the upgrade, as well as saving several hundred $$$/year. 

    If you have a U1 model, T-Mobile has nothing to do with that update.  If you have a U model that is SIM unlocked or SIM locked to T-Mobile.  The update process is a little slower.

  • It's an SM-F72U1 model.  Samsung updated all the Zflip4 at least 7 weeks ago, but not mine...

  • syaoran's avatar
    syaoran
    Transmission Titan
    Loblolly wrote:

    It's an SM-F72U1 model.  Samsung updated all the Zflip4 at least 7 weeks ago, but not mine...

    Updates go out in waves.  A small release to ensure no major bugs make it to all units followed by a second and third wave before it is released to all units.  

  • MLT's avatar
    MLT
    Roaming Rookie

    TMobile, what an embarrassing situation. Bit the bullet and put my old Verizon sim in and it immediately downloaded Android 13. Took sim out, turned esim back on, reset phone to Tmobile. All works perfect. No different than buying a new phone from Samsung with 13 already pre-loaded.

     

    Tmobile, aren't you embarrassed enough yet? January security updates coming out and your making customers do their own tech support/updates for 2 month old software. What happened to customer service and monthly updates for bugs and security? Guess we should send you a bill for updating our own phones, or Verizon/AT&T, FI…  should for updating them for you.

    I see a lot of hungry lawyers lining up for class action suits. No timely security updates places customers personal data at risk.

  • MLT wrote:

    TMobile, what an embarrassing situation. Bit the bullet and put my old Verizon sim in and it immediately downloaded Android 13. Took sim out, turned esim back on, reset phone to Tmobile. All works perfect. No different than buying a new phone from Samsung with 13 already pre-loaded.

     

    Tmobile, aren't you embarrassed enough yet? January security updates coming out and your making customers do their own tech support/updates for 2 month old software. What happened to customer service and monthly updates for bugs and security? Guess we should send you a bill for updating our own phones, or Verizon/AT&T, FI…  should for updating them for you.

    I see a lot of hungry lawyers lining up for class action suits. No timely security updates places customers personal data at risk.

    not a whole lot they need to be embarrassed about..V got their variant of 13 tested and cleared faster than the TMO variant..as for security patches..those are created directly by the OEM..not the carrier..

  • MLT's avatar
    MLT
    Roaming Rookie
    fireguy_6364 wrote:

    not a whole lot they need to be embarrassed about..V got their variant of 13 tested and cleared faster than the TMO variant..as for security patches..those are created directly by the OEM..not the carrier..

    Your kidding right? You don't think Tmobile has the ability to release OTAs as quick as their competitors, or should? And yes security updates come from OEM, but they are pushed out by carrier after testing, just as you said, and now all the new security updates are dependent on the previous update being released, which is Android 13.