Forum Discussion
cellular data doesnt work on ios 14.5 anymore!
iPhone 12 Pro Max on T-Mobile Essential NCC family plan. After updating to iOS 14.5, cellular data won't work. It doesn't matter if it's connected to 5G or LTE, or at whichever signal strength. It ...
This'll need to be sent to our network engineering team with a Trouble Ticket. You'll have to contact our Tech Care team and they'll file one for you to get this resolved.
I've had a trouble ticket opened for four days since this past Friday. Hopefully they have an engineer working on it. It's easy to blame Apple on this one because it started happening after the iOS 14.5 upgrade, but I strongly suspect this is a problem with T-Mobile:
- It's only happening with No Credit Check plan customers. Customers who have switched plans or swapped SIMs to other plans immediately have their phone work
- For most customers forcing LTE does not work, however for a few it does
- The error in the browser is
Domain=NSURLErrorDomain Code=-1001 "The request timed out."
All of this together leads me to believe that T Mobile has some kind of incorrect network configuration issue. Although the phone appears to have signal and connectivity, it's acting as if the cellular network is denying traffic.
If this truly were a problem with iOS, it would happen for all 5G customers and across multiple carriers. You would be hearing about it a lot more.
