Forum Discussion
cellular data doesnt work on ios 14.5 anymore!
iPhone 12 Pro Max on T-Mobile Essential NCC family plan. After updating to iOS 14.5, cellular data won't work. It doesn't matter if it's connected to 5G or LTE, or at whichever signal strength. It ...
This'll need to be sent to our network engineering team with a Trouble Ticket. You'll have to contact our Tech Care team and they'll file one for you to get this resolved.
¡Problema resuelto! I too had a "No Credit Check" account, running iOS 14.6 on an iPhone 12 Pro and for some reason had the same issue where the phone indicated it had access to 5G, but internet was not working. Interestingly, using the SpeedTest.net app, I was able to see fast internet connection (I assume that it's using ICMP to test the connection speed) but all other internet traffic such as HTTP or video/audio streaming was still not flowing. Working with a T-Mobile rep we switched my device to use the digital sim as suggested by Izual, but it still did not work. Eventually I got cellular data flowing again after switching from a "No Credit Check" account to a T-Mobile Essential account. I had my credit frozen due to the Equifax breach from a few years ago, so I temporarily unfroze it, they ran a credit check on me, and switched my account to a T-Mobile Essential plan, which actually saved me $10 per month. As soon as the switch took effect, cellular data started flowing as normal again.
