Forum Discussion
how to answer a text from t-mobile
Received a text from T-mobile - said they were changing my account to online only. I never agreed to this, when I signed up, we specifically agreed to written bills. What good is a contract if they change it without consent?
You can reach out to Customer Care at 611 or send a DM or T-Mobile on Twitter.or Facebook to see if they can keep your account on paper bills that are mailed to you.
read the fine print and you’ll see that they say this can happen.
so...are they saying theyre switching you to paperless billing or did you receive a text saying the plan youre currently on will be getting changed?
To each their own, but I don't understand the resistance to paperless billing, if you own a smart phone and computer. No more draws of paper files of statements, no more shredding reams of paper and all that. I just print my statements and documents in a PDF format and save them on my internal drive for future reference. YMMV as always.
You can reach out to Customer Care at 611 or send a DM or T-Mobile on Twitter.or Facebook to see if they can keep your account on paper bills that are mailed to you.
