Forum Discussion

afr's avatar
afr
Network Novice
Hace 3 años

I get phone messages deposited as a text message on my iphone....i'd like it to stop

I get phone messages deposited as a text message on my iphone....i'd like it to stop

 

  • @gramps28, advice like this from you shouldn't even be allowed. OP is asking about an iPhone. The iPhone Phone app does not have 3 dots for more options. That is very clearly an Android feature--and I say this as someone who has a Pixel and iPhone in front of me right now.

     

    3 dots > Settings > Voice Mail > toggle off Visual Voicemail is an Android setting and is INDEPENDENT of the incoming text that transcribes your voice mail. Visual Voicemail is built into Android now and turning that off turns off the transcription in the OS. The text that comes in with transcription is a T-Mobile specific feature.

     

    Please do not suggest useless and incorrect actions for users to take.

  • kbiglione's avatar
    kbiglione
    Network Novice

    Oy, this is making my head hurt. The very well meaning advice about clicking the three dots to get to the voicemail app ONLY WORKS ON AN ANDROID PHONE.

    I’ve seen this problem time and time again on these forums. iPhone user asks for help, Android user sends them on a search for settings that don’t exist on the phone in question. 

    I know you're only trying to help, but for future reference just know that iOS has visual voicemail built into the operating system. I am less tolerant of T-Mobile support who frequently seem unaware that half of their customers are using iPhones.

     

  • It is an annoying T-Mobile “feature” - to turn off…

    Go toT-Mobile app or website 

    Ingresar 

    Visita:

    Cuenta

    Configuraciones del perfil

    Block Calls and Messages

    Select Block Calls and Messages

    Bloquear otro

    Block Voice to Text…TURN IT OFF