Forum Discussion
2021 iPad Pro Cellular $200 promotion
As reference: https://www.apple.com/shop/buy-ipad/ipad-pro "Buy an iPad with Wi-Fi + Cellular from Apple. Get $200 back from T-Mobile/Sprint. **" More detail: Tell me about the deal. For a limit...
ACTUALIZACIÓN: this whole experience turned into a massive fiasco.
Despite listing the 10GB plan cost at “Get 10GB for $30” on https://www.t-mobile.com/cell-phone-plans/affordable-data-plans, I was actually charged $47.17 on my T-Mobile bill -- with AutoPay enabled!
T-Mobile Customer Service is still clueless about the promotion described at https://www.apple.com/shop/buy-ipad/ipad-pro and attempts to use the promotion at https://promotions.t-mobile.com/ still result in a "Oops! Something went wrong. Please try again." message. No point in doing "Vuelve a intentar” since the promotion is unavailable.
I called and cancelled the tablet plan -- 50 minutes of my life I can never recover.
My 2¢ about this debacle: It seems that T-Mobile has been infected by the "customer no-service" culture that typified Sprint. This trend doesn't bode well for T-Mobile as a competitive disrupter in cellular or home internet service (another slow-rolling debacle of hyped marketing).
this message board and the phone number provided is gold, thank you so much.
My picture of my receipt cut off the date, so they threw out my claim, no notification. Call the number (no wait time, and spoke to a human being) and they straightened everything out
