Forum Discussion
cellular data doesnt work on ios 14.5 anymore!
iPhone 12 Pro Max on T-Mobile Essential NCC family plan. After updating to iOS 14.5, cellular data won't work. It doesn't matter if it's connected to 5G or LTE, or at whichever signal strength. It ...
This'll need to be sent to our network engineering team with a Trouble Ticket. You'll have to contact our Tech Care team and they'll file one for you to get this resolved.
I posted looking for help on the Tmobile Facebook page which got me in a session with a advisor but no resolution other than she would escalate my trouble ticket and then will check back next Monday… Pretty much the same story I have been getting. I checked back on FB to see if anyone had left any comments or suggestions about this problem but T Mobile had taken down my post. It seems the standard response is to say wait 3 days for the trouble ticket to get addressed and they will contact you back which so far is 1 for 4 contacts. I am headed back to the store today to see if I can find a resolution. Looks like a permissions issue for Data, reading above that big dog got the issue solved by migrating to magenta 55+.
