Forum Discussion
Virtual Prepaid Visa Debit Card
Why is can't I use my virtual card through my Apple Pay without a Pin number? I was never offered a PIN number with this card? The card will not let you choose credit, only debit, but then they want ...
RESPUESTA:
You need to call this number 18774827763 then dial 1 for English and 6 to set your pin. Make sure to set up the pin BEFORE you try to use the card. If you don't the merchant will freeze the card. If it's a mastercard you can call sunrise bank to unfreeze the card or go into a local T-Mobile store and they have the merchants direct phone numbers. Hope this helps. (Yes it's stupid the run around they make you do to use the money)
Did anyone get their issue resolved? I just got my virtual mastercard and my money is basically held hostage. I've tried making purchases at different sites and they all get declined.
