Forum Discussion
sending text to my cell phone using @tmomail.net no longer working?
it no longer works, please assist
- tingfonaRoaming Rookie
magenta,
what happens if you send to your number from a different email account?
In my case if I send from a different account it does go through.
ph#@tmomail.net from my gmail.com is like it never happened, from my swbell.net email account gets through fine.
Try it if you can. If yours also works from a different Email it provides more evidence that is is some kind of SPAM filter run amok, solution is simple, add a whitelist of email accounts we want Email to mms messages from, all other can be regarded as SPAM in my case.
- magenta3592970Roaming Rookie
To Everyone on this Thread and having this problem using email/gmail to send text messages to Tmobile phones using ph_number @ tmomail.net
I had just opened my Ticket 3 days ago and just yesterday updated the Ticket notes with the URL to this thread to show how many people are impacted.
AND GUESS WHAT… THIS IS NOW WORKING AGAIN !!
I just successfully sent a Text to my tmo phone using GMAIL and it went thru ! - tingfonaRoaming Rookie
Still not fixed for me, and now it is ever worse as sending from my swbell.net account which worked last week doesn’t work today.
- lfolksRoaming Rookie
Same problem using iCloud email. The failure messages go into my junk mail 100% of the time, hours after I sent the original message, so I had to keep an eye out for them.
They generally look like this:
<my-10-digit-phone#@tmomail.net>: host tmo-west.mx.a.cloudfilter.net[35.85.199.61]
said: 452 4.1.0 <my-sending-email-account@icloud.com> server temporarily unavailable
AUP#MXRT (in reply to MAIL FROM command)OR, occasionally:
<my-10-digit-phone#@tmomail.net>: host tmo-east.mx.a.cloudfilter.net[54.147.231.4]
refused to talk to me: 421 tmo-ibgw-5001a.ext.cloudfilter.net cmsmtp too
many sessions from 17.57.156.19 AUP#CNCTThe ‘17.’ IP address in the 2nd failure is an iCloud server.
- jsacksNewbie Caller
I see that several people have opened trouble tickets, but I’m unclear on exactly what the fix was as I have now opened 3 tickets with T-Mobile and I’m getting various answers.
The first answer is that email to text support has been discontinued, but I pushed the further and asked how they could be the only carrier that doesn't support this and there must be a work around. I was now told they would escalate but to allow 4 days for a response.
I’m asking specifically of those that got it fixed, “What can I tell the rep to do on the T-Mobile side”, do they have to open up specific domains that I can receive email to text from?Everything I tell the rep is above their pay grade.
Gracias,
- dotskipRoaming Rookie
My emails go to text but says download, but doe Not download. If I add a picture to the email to text it goes through no problem with the picture and the text ?????.
- dotskipRoaming Rookie
Ya find that very weird…yet they say there are NO Issues ????????
- jia103Network Novice
I went into Spam & Blocked in my Messages app and I saw my test message there. Looks like the messages from this one sending address were going there for the past six months and I didn't notice till today. Not sure what happened six months ago that caused this to get marked a spam/blocked on my device.
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