Forum Discussion
Stop sending my voicemails to SMS
My voicemail messages are recorded correctly and the transcript is shown on my iPhone normally (Select the Phone icon, then the voicemail icon at the bottom). However, they also get sent to me as a text message (SMS). How do I stop the texting? Having the voicemail recording is sufficient - they're normally just spam recordings anyway.
Don’t know if you or anyone has figured it out but in case you all haven’t:
- Open “Account” tab
- Click “Profile settings” link
- Select “Block calls and messages”
- Select “Block Other” on the line you wish to update
- Turn on “T-Mobile Voicemail to Text Block”
bnoof wrote:
No. That was the obvious place to look, but nothing helpful in there either.
Then guessing there is nothing in change services, either. Are you the owner of the company or is it like an employee discount kind of deal? And have you reached out to Tmo Business support
No. That was the obvious place to look, but nothing helpful in there either.
bnoof wrote:
This is all I see on the website.
Gotcha. Forgot about business accounts. I am assuming that either they won't let ppl disable it or only allow primary user/account holder to disable it, if it's even possible. Nothing in "more actions"?
This is all I see on the website.
Business phone. The website was the first thing I tried (on a PC).
Prepaid or postpaid plan?
Have you tried going to the website using a PC?
When I log in on the app, it just says, "We're not ready for your account type yet." So I guess I can't use that.
bnoof wrote:
Nope. My login page looks nothing like that. Everything is in the left-hand side bar. There is no "account," no hamburger menu, and no preferences command anywhere.
If you are using the app, there should be 5 items across the bottom:
Home, Account, Bill, Shop and More.
Click on "More" then go to profile settings on the very top, choose block calls and messages, choose which line you'd like it to affect, then choose Block other, then choose T-Mobile Voicemail to Text Block and toggle that to ON. So the other two should still be OFF and be in gray.
Nope. My login page looks nothing like that. Everything is in the left-hand side bar. There is no "account," no hamburger menu, and no preferences command anywhere.
Ingresa a tu cuenta. Press the 3 lines on top right. Press My Account. Press Profiles.
O
Log into your account, look for "Welcome, [YOURNAME]" and account number, and below that it should say "Edit profile settings."
