Forum Discussion
Virtual Prepaid Visa Debit Card
Why is can't I use my virtual card through my Apple Pay without a Pin number? I was never offered a PIN number with this card? The card will not let you choose credit, only debit, but then they want ...
RESPUESTA:
You need to call this number 18774827763 then dial 1 for English and 6 to set your pin. Make sure to set up the pin BEFORE you try to use the card. If you don't the merchant will freeze the card. If it's a mastercard you can call sunrise bank to unfreeze the card or go into a local T-Mobile store and they have the merchants direct phone numbers. Hope this helps. (Yes it's stupid the run around they make you do to use the money)
I have been waiting since the 3rd week in January to receive my $100 gift card. On April 14th I was told it was finally approved and should receive it via email shortly.,It is now 5 weeks later and I still have not received it
