Forum Discussion
$5 autopay discount was taken away
I don't allow any company to withdraw from my checking account. I don't think any company has the best security to have me load my bank info. They need to allow a debit card or charge card again.
So they said I would not receive a price increase for life but in less than a year, I'm paying $5 more a month for my T-Mobile Internet.
Your rate plan is still the same since the autopay discount wasn't part of the rate plan
I was paying $50 a month and now I'm paying $55. The discount was removed, which disappoint me.
I'm pleased with the Internet service and the company, but you indicated the letter of the law and not what T-Mobile advised when I signed up.
Your plan was originally $55 before autopay discount and it's still $55. The autopay discount is not part of the plan.
I agree to disagree. If an advertise for a discount, this should grandfather those in and any new users can change.
If you read the terms and conditions of Tmobile service they can change terms also autopay isn't a grandfathered feature.
AT&T and Verizon are in the process of doing the same thing with autopay and they're also changing people's grandfathered plans.
