Forum Discussion
How to get a refund on wrong charge of prepaid service?
Hi, I recently transferred my number to other carrier. But T-Mobile prepaid service charged monthly payment through Auto-pay service. I thought it would be automatically stopped but it charged...
Try contacting Tmobile support using messenger one of T-Mobile’s social media accounts like Facebook or X.
The company should have operated themselves automatically. That is the norm in the business world unless they are thieves.
