Forum Discussion
3G/4G light on Cellspot
For the past three days the light for the 3G/4G on our CellSpot has not worked. Several times we have unplugged the CellSpot and our modem and waited before plugging back in. Not sure if this is ma...
3G is getting phased out..4G=LTE..which is NOT getting phased out.
Same issue with me. 3G/4G light went off few days ago. I called T-Mobile support, they told me it is because of the fact that 3G infrastructure is being phased away. It is still a big problem for me as I use phone of Indian carrier (Vodafone) on international roaming here in US and it is not working anymore. Interestingly phone is working outside my home where the signals from the T-Mobile tower is reaching to my phone. This simply means they have updated the software of ccell spot which is resulting in switching off of 4G signals along with 3G but the same thing is not happening with T-mobile towers. Explaining this to T-mobile support is very difficult :(
Technical Support keep saying "use wifi calling" but they don't understand that WiFi calling can not be used while in international roaming unless supported by home carrier which is Vodafone in my case. T-mobile must update the software of cell spot to rectify this issue. Cell spot should behave identical to T-Mobile towers used in city infrastructure.
