Forum Discussion
After latest update, GS9 keeps defaulting to Cellular Preferred over Wi-Fi calling
I have very poor (but existent) cellular coverage in my home. I had no problems with setting Wi-Fi preferred for all of my calls/texting prior to the latest (large) update. Now, I can select Wi...
¡Hola, @drinktigermilk!
Unfortunately, this is the first post that I've seen around the Support Community regarding WiFi calling taking a back seat to cellular after updating to Pie. We're still working to get answers on why this is happening and what we can do to fix it. In the meantime, we're using this thread: Official Android 9.0 Pie Discussion Thread to track user-reported issues related to Pie. When we have more info, we'll be sure to post it over on the linked thread.
This now July 4, 2023 and I am experiencing the same BS everybody here has been complaining about. It is a problem that has been going on for years apparently but never resolved as it is still happening today. The information I have gathered so far is that the E911 service is linked directly to Wi-Fi calling but is a function of the United States, therefore when out of the country the E911 doesn't work, therefore WiFi calling doesn't work either. I suspect that this was part of the update. I recently received a statement from T-Mobile that was nearly double and when I checked, I noticed that even my WhatsApp calls were charged to my account. The rep wanted to sell me a more expensive international plan because he said I might not have a strong enough WiFi signal but I had no issues with the signal. I decided to switch to WiFi calling and my bill went back to normal…then the update took away my WiFi..LOL Good luck to the rest of you.
