Anyone else having problems since switching to T-Mobile?

QueenT wrote:

I was a Sprint customer and switched to T-Mobile since the merger.  I have been having problems ever since I switched.  With Sprint, I had great reception.  Now, with T-mobile, calls drop all the time, texts don't always send right away, and data is very slow, if it even connects.  I don't even get call in my house.  This is ridiculous.  Why aren't they using the same Sprint towers?  I have to leave my house to get text messages. Help!!!!!

 

Same here. Can't use my phone at all while at work. No network coverage and no wifi available. Tmaybe are liars! Coverage sucks!   They should be OUT OF BUSINESS FOR SUCH HORRIFIC SERVICE

jbfortes16 wrote:

I will be leaving crappy TMOBILE (I have much harsher words I would like to use, but keeping it PG rated)!!!!  I've had the same exact issues since they took over Sprint.  I pray that they go bankrupt and out of business.  Half of the time I show "No Service".  The other half I only get 1-2 bars.  I live in New Orleans, (lots of crime lately) if something happens to me and I cannot make a call for emergency service, I swear these MF"s will have a lawsuit over their heads.  And I'm sure I can get many of you to do a class action lawsuit with me seeing that you are all having the same issues with this pathetic company.  I say we BOYCOTT these losers so they do go out of business.  

I am with it!!!!

So many lies wrote:

QueenT wrote:

I was a Sprint customer and switched to T-Mobile since the merger.  I have been having problems ever since I switched.  With Sprint, I had great reception.  Now, with T-mobile, calls drop all the time, texts don't always send right away, and data is very slow, if it even connects.  I don't even get call in my house.  This is ridiculous.  Why aren't they using the same Sprint towers?  I have to leave my house to get text messages. Help!!!!!

 

Same here. Can't use my phone at all while at work. No network coverage and no wifi available. Tmaybe are liars! Coverage sucks!   They should be OUT OF BUSINESS FOR SUCH HORRIFIC SERVICE

are you saying you have signal everywhere else but not at work?

In my area T-Mobile and Sprint are (were?) using the same tower.

Performance was good whether I Sprint (b41 + b25 + b26) or T-Mobile (B2 + B66 + B12).

Through most of the city, T-Mobile actually has (had?) better service.  A few spots where Sprint had their own sites, they've been migrated to T-Mobile (one as recent as this week).

In areas that Sprint had service and powered their servers down … where T-Mobile was not close by, it would not be good.

what phone do you have? and lack of signal will heat up your device since its trying to regain a better signal over and over again.

depending on how old your device is it might be lacking something that tower no longer has band wise perhaps.

Edited: if for example your phone might be a bit older and needing a certain band but said band is on the next next out tower meaning further away.

or whatever tower you normally connect to is just to far away to be fully functional..has your signal always been this way at that location or is that signal what you get no matter where you go?

I had a prepaid sprint mnvo that I found out recently that they're now using Tmobile towers and the phone I had wasn't compatible but that's the only thing. Luckily I could use one of my old Tmobile phones.

improved for me..im able to pull from both Sprint as well as TMO in my area...not to mention my area was not a high priority for 5G anytime soon and now i have 5G..

i have had to do two sim card changes since the merger..the first one was to the R15 sim card...then about a month ago switched to a different sim card..by chance do you happen to know which sim card you have in your phone?

I recently switched from Verizon to T-Mobile with the Magenta Max 55+ Plan. I ported my Verizon number and kept my Apple iPhone 14 Pro.  So far, I am very pleased with the service.  I live in the outskirts of Tampa, FL where many Verizon towers were overloaded and I had trouble getting a usable signal for data,  No so with T-Mobile and I am saving $30/month!  I believe that many of the problems people are experiencing with the T-Mobile service are related to equipment.  I would recommend purchasing a new unlocked phone, as I did when I was with Verizon, from Apple. I can take my phone to any carrier because the iPhone 14 Pro supports all the latest and legacy frequencies out there. Apple has very good trade in plans and zero cost financing. Other manufacturers may have similar plans and when you purchase from the manufacturer you are not locked into a specific carrier.

QueenT wrote:

I was a Sprint customer 

 

My problem is that all the texting and data permission and limits have gone away since T-Mobile took over. In the last week I have lost $1000 to a Nigerian romance scammer that has been preying on my elderly mother for the last 3 years.  Forst lost $500 via an Apple gift card she gave away, then I had to suspend her number. It then resumed and then lost another $500 and yesterday suspended the number again. With Sprint, I could remotely turn off texting and data so the scammers couldn't get through. Scam Shield blocker app is a joke and having to pay for something to stop criminal activity seems ridiculous to me.