Forum Discussion

Loalin70's avatar
Loalin70
Newbie Caller
Hace 3 años

apps quit on new iPhone 13

My apps work fine on wifi. But on cellular data they quit every time, like my Amazon Music app playing my playlist. Each song quits after a minute, takes forever to reload and starts over. I tried the app with 1-5 bars showing, even with 5g active. Yes, I verified cellular was turned on for the app.

  • Cali_Cat's avatar
    Cali_Cat
    Bandwidth Buddy

    If it were a data issue most apps will tell you to enable wifi or "must be connected" type message rather than just shutting down randomly. Try Apple support to rule out something wrong with your iOS configuration or potentially a hardware problem.