Forum Discussion
Bars decrease in the same location as the day goes by, only in one location, eventually no data.
At the beginning of my day at my office, my S22 Ultra (same exact problem with previous phone, S21 Ultra) has 5GUC and has blazing fast speeds with four bars. This is at my desk. My desk does not mov...
To be totally honest with you, because nothing changes on your side but the service steadily declines, it sounds like the issue does have to do with the traffic on the tower throughout the day. When you first get to work, not as many people are there yet. As the day progresses, more people show up and ramp up their overall usage causing congestion just like you would see on a highway in rush hour traffic.
I am surprised that the experience is so drastically different and it leads to no data at all. We would love to get more specifics about the situation so it can be further addressed by our engineering team. If you reach out to us by phone, message us in the T-Mobile app/My.T-Mobile.com, or engage on Facebook or Twitter, our amazing experts would be able to file a ticket for your account with the details you can provide to get the right attention to it.
