Forum Discussion
Current outage in Belingham area?
I live in the Bellingham Area and do not share towers with Seattle. I've been having issues with mobile data since 3am. Is anyone else having issues?
- ShaqAttackNewbie Caller
Unable to make any calls or text out. Apps only work while connected to wifi. Nothing worked on the road. Service has been out all day. Lynden.
- KaleokahuRoaming Rookie
Kaleokahu wrote:
Now I'm told it will be ANOTHER 24 to 48 hours for the "upgrade" to finish and service restoration. If you can contact T-Mobile they can temporarily re-route your connection to a different tower.
I hope no one needs an ambulance or fire truck...
My service was re-routed and I’m now restored.
This outage is to upgrade the network for UC 5G. "UC" stands for "ultra capacity". What is galling is that the upgrade is to allow T-Mobile to cram more signal into the same bandwidth, i.e., sell more handsets and to obsolete old ones. I asked the agent why no advance notice was given to customers to expect up to 72 hours of service outage, and why customers aren't automatically re-routed. As usual, no answers.
It is the phone company, after all.
- MIKELNewbie Caller
HOW CAN YOU CALL IF YOUR OHONE DOES NOT WORK?
- RueTheDayNewbie Caller
I'm on the southeast coast and I've been having trouble with my home internet since 11/3. I was told technicians were working on my tower and the issue would be resolved, but as of today it hasn't been, so I'll be calling tech support. Also the app wouldn't load so I had to delete and add. In reading comments on the Apple App Store there are MANY more people experiencing issue with the app and home internet service. I don't know what they've done or are doing, but I don't think it's a stretch to say it's affecting customers worldwide. My download speeds have dropped tremendously so my main streaming service just buffers, Wi-Fi signal to phones is weak as well.
- AlgerDevNetwork Novice
We are by Lake Samish. Went down at 11pm and return partially at 1:30am, Then hard down at 6AM.
Still down.If this is down, our weather station does not report
https://www.wunderground.com/dashboard/pws/KWABELLI330/graph/2022-11-7/2022-11-7/daily
- gemmerNetwork Novice
I'm in Alger. Internet shut off at 11:30pm on 11/6.
: (
- fireguy_6364Modem Master
contact TMO either through calling in (tier 1 support) or through one of their social media platforms like Facebook or Twitter (tier 2 support) and have them put in a network ticket for you. sounds like either an outage or network upgrades.
- AlgerDevNetwork Novice
Call 1-877 837-9842 and report the trouble there also.
- MIKELNewbie Caller
I'VE BEEN CHATTING WITH THEM. THEY ARE TRYING TO MAKE IT SOUND LIKE A PROBLEM WITH MY PHONE
- fireguy_6364Modem Master
MIKEL wrote:
HOW CAN YOU CALL IF YOUR OHONE DOES NOT WORK?
you start with not using all caps...
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