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I have been a Tmobile customer for 13 years. This company has really been a nightmare for me. They went in my account and took out money after I told them not to do so. All calls are transferred over to India and I couldn't understand anything because of the language barrier. In addition to that my service was interrupted twice due to a clitch in their system. I am in the process of finding another carrier. My experience in the last few day's has been the worst experience ever. I do not recommend using this carrier at all. I spoke to 4 different reps and was given  4 different inaccurate information and excuses as to what happened within my account.