Forum Discussion
how to leave a good customer service review?
I am hoping to leave a review about some excellent service I received. I thought a survey would begin after the call, but it never came. Is there a way for me to leave a positive review for an employ...
@HeavenM can pass the word up the chain.
I spoke to IAN yesterday. I know he is Filipino. He was very helpful n knowledgeable about all the information i needed to know. He took the time to explain each plan clearly and helped me make a good decision if i needed to change plans. He was very respectful by thanking me everytime for being a long time customer of tmobile. I felt very special and appreciated.
He fixed my current plan to suit my needs. He made sure that he gives their clients what they need even going out of his way to speak to his supervisor. I recommend Ian for his 5 star excellent service to his customers. I hope he can be given an oppurtunity to a supervisory position so he can show his colleagues what is it to be an excellent customer service representative. I love tmobile.
