Forum Discussion
how to leave a good customer service review?
- Hace 2 años
@HeavenM can pass the word up the chain.
Will L M wrote:I recently had some issues with T-Mobile and I had to call their customer service line three times to try and resolve the problem. Unfortunately, I was put on hold for an hour each time and the issue was not resolved. It appeared that the agents were ill-prepared to fix the problems. Prior to this, I had called them about some network malfunction, devices not working properly, and my child not being able to make or receive calls. I even replaced the phone, but the issue persisted. Due to these recurring problems, I am considering leaving T-Mobile
so the topic of this thread is “how to leave a good customer service review” and you decide to bump in with this because….. you just couldnt let a thread only have positive posts? you just had to make sure you were the one to do the opposite of everyone else in here?
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