Forum Discussion
how to leave a good customer service review?
I am hoping to leave a review about some excellent service I received. I thought a survey would begin after the call, but it never came. Is there a way for me to leave a positive review for an employ...
@HeavenM can pass the word up the chain.
Jericho helped me so much today (November 21, 2023 around 8pm PST)! I'm spending some time outside of the U.S. and needed to add a new SIM card to my phone. He helped me figure out how to verify my account as an authorized user, try to manually unlock my iPhone, and upon realizing that manually unlocking wasn't possible due to buying my phone secondhand, submitted a request form for unlocking the account. He had excellent communication skills throughout this process and helped me understand the expected timeline of the request form process, which was amazing.
