Forum Discussion
how to leave a good customer service review?
I am hoping to leave a review about some excellent service I received. I thought a survey would begin after the call, but it never came. Is there a way for me to leave a positive review for an employ...
@HeavenM can pass the word up the chain.
I truthfully have NEVER had an experience worse than the "customer service" line at t-mobile. Somehow my email did not get attached and they did not grasp that for THREE HOURS. I got transferred over to someone else they claimed to be "tech support" literally over 8 times, and each time they put me thru the same steps that did nothing and they were not tech support. I have no choice but to keep this home internet but I have so so disappointed with the team here. I swear they weren't even listening. Works cannot express the anger I experienced working with these people. The only one that really listened, her name was Jill. So kudos to her.
