Forum Discussion
how to leave a good customer service review?
I am hoping to leave a review about some excellent service I received. I thought a survey would begin after the call, but it never came. Is there a way for me to leave a positive review for an employ...
@HeavenM can pass the word up the chain.
@HeavenM also wanted to leave a shoutout for Uniqua Morgan (uniqua.rolack@t-mo) at the NYC Madison ave store - I was having trouble unlocking the account protection to purchase new device; was getting conflicting instructions over the phone from the account protection team, and when I visited the retail store to resolve the issue, Unique stayed with me the whole time to speak to the team members over the phone and resolve the issue together. I really so appreciated her help and wanted to make sure that people know how great she is!
