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For nearly 20 years, I've witnessed the continuous improvement of T-Mobile's customer service, making them an invaluable asset to the company. Just last week, I had yet another outstanding experience that solidified my admiration. During what we thought was a regular call, I mentioned we weren't aware it was an international call and asked for a lower rate. The exceptional representative, Mica, went above and beyond. She promptly contacted her supervisor, securing an authorization code to credit back a surprising $51.00. It's these remarkable gestures that truly set T-Mobile's customer service apart, leaving me thoroughly impressed and grateful for their dedication to customer satisfaction.