Forum Discussion
how to leave a good customer service review?
I am hoping to leave a review about some excellent service I received. I thought a survey would begin after the call, but it never came. Is there a way for me to leave a positive review for an employ...
@HeavenM can pass the word up the chain.
@HeavenM if you could pass this up the chain! I wanted to leave a survey and didn't have the chance to.
Shy@T-mobile was the Account Expert who helped me today. I was added to my in-laws plan last weekend but was given the wrong account number to switch my number over. Shy spent about 45minutes helping me get my information and getting things switched over, and made a point to call me back when my call dropped due to poor service, just to make sure everything got fixed properly! She was awesome to work with and SO friendly.
At the end of the call, Camille submitted the final confirmation for me as well, and she was also very friendly. I'm so glad I switched!!
