Forum Discussion
List of 5G phone offers per the network-wide update from 3G in 2022?
TM sent an email and posted a page <https://www.t-mobile.com/support/coverage/t-mobile-network-evolution> about upgrading or replacing a 3G device, in order to receive a FREE 5G phone, before July 1,...
My reply is not a full answer, but to share about my customer experience at a TM store today.
We showed an associate the same email as yours, Funcat, and showed them my dad's LG phone. Associate said the only 5G phone available for this promotion is the T-Mobile REVVL V+ 5G. Its retail price is ~$200, but it would be "free" for us if we turn in our LG phone (worth ~$30 now). We said OK. They emailed us an e-doc to sign. The doc says tax is ~$20, and there's a weird Sub Total of $30. I guess it's a service charge? Apart from that, there shouldn't be any other payments.
After signing it, TM should ship the phone to our mailbox within 3 days. And I think we have 14 days to mail our LG phone via UPS or bring it in to any TM store to help mail it for us. We'll do that after transferring everything (pics, vids, contacts, apps, SIM & SD cards) from the old phone to the new one. Our family plan stayed the same (we didn't have to add a line).
Hope this helps.
