No voice service: Temporarily turned off by your carrier

for anyone that brought a phone with them to TMO ...have you checked the APN settings to see if theyre needing changed around or not?

https://www.t-mobile.com/support/devices/not-sold-by-t-mobile/byod-t-mobile-data-and-apn-settings

also if you have access to another phone on TMO try putting your sim card into that phone instead and see if the problem follows or if the sim works fine in the second device..if it works fine then its something going on with the phone itself..if the problem happens with the new phone as well then the issue might be the sim card itself..

I have a similar problem, but only happens when trying to Wifi call in T mobile dead zones. I can make a call, people can hear me but I cannot hear them. Text and data work fine. WiFi calling enabled. Once I get T mobile service it works fine. Am using a Motorola G100.

I have had the same problem for the last 2 months. Ever since I switched to T-Mobile. I have a Motorola Moto g stylus phone brand new.

no worries. many run into this when bringing in a device from another carrier/vendor.

glad it helped.

My wife is has been seeing this for a while. And only told me about this particular error today. It's a Moto G stylus 2021, unlocked from Amazon. She's had coverage issues since day 1, but this is relatively new.

Same issue brand new Motorola stylus 5g 2022, service y urned off by my carrier. I have to use my internet. Has anyone found a solution? Tech hadn't.

Same problem, started just a few weeks ago. Motorola g stylus 2021. I've tried everything suggested, but the problem remains. Everything works except I can't hear callers voice. So there is no point using this as a phone. Support is no help! Thinking of moving away from t-mobile. Anyone else have a suggestion?

On my Moto G7 power: I get this "No Voice Service, Temporarily turned off by your carrier" notification regularly, for maybe a year now.. It usually corrects itself an goes away quickly.

What it means or why I get it, I don't know.

I also have the issue where I cannot hear the caller but they can hear me. Restarting the phone corrects this. I use wifi calling at home and I think it's gas something to do with when I leave the house and come back.

LaBori wrote:

I've been receiving this notification multiple times over the last two days. I looked online to see how to fix it. I've tried restarting my phone, checking the SIM to make sure it's in place, and turning on/off Airplane Mode. It's still showing up on my phone, and I noticed that my mobile data doesn't work when it does (no phone calls or internet when I'm not around wifi). 

 

For reference, I have a Motorola One 5G Ace.

 

Can anyone help with this?

I'm pretty sure it's a Motorola issue. It seem to only happen to their phones. It happens to me inside lager buildings. I've had nothing but issues with my Motorola Stylus 5G

I have never had this issue with my Motorola one 5g ace till I moved to Florida. I can barely make any calls mush less talk with my daughter. I've tried tuning on and off my phone. It's quite frustrating, it does this even when I am connected to my internet. Everyone can hear me but I can't hear them. Starting to think it may be a Motorola problem. I'm taking my phone in Monday and see if they can figure this out. Hopefully.