People Outside of T-Mobile Not Receiving My Texts

fireguy_6364 wrote:

texting with the wife currently..shes with V..dinner ideas lol.

Butter chicken!  :D

I'm a business person and I use my cell for business.  Twice now, I've had clients state that I did not return their text message.  If this does not get fixed, I will be forced to change providers.  #mortgagemack

NovelN wrote:

Like everyone here, I've been having these same issues. Seems like RCS is a problem. I also thought it was my phone and got a new one just to find out it's also has issues. I have an older phone as well for my business that is not having this problem so I have to wonder if it's not one of the operating system glitches for newer phones. Not sure what to do at this point. Got to wonder if it's a carrier issue though. It sure does seem like it might be

Different texting apps have different code.  If the issue was with T-Mobile.  The boards would be flooded with threads from over 150 million customers complaining.  

I'm having same issue. I did a factory reset hoping it would solve it, but nope.

Still not having any issues.  I am using the latest beta of Google Messages with RCS enabled.  No issues on the girlfriend's device either.  She's using Textra for SMS/MMS.

Cb3 wrote:

This is definitely a known tmobile issue. I have been having this issue (primarily with att users) for several months. I have 4 phone lines (both iPhone and android)  and I am constantly on my phone so it has been a big problem for me and I have also been a good case for tmobile to study. The problems are intermittent. I have submitted 3 official repair tickets been to multiple store locations and gone through all the troubleshooting steps possible over the course of more than a dozen calls to tech support. As a last resoort tmobile sent me a replacement phone for my main device (galaxy ultra s22+). Of course that didn't work either. At this point I am waiting for tmobile to make changes to their network settings to fix the issue and to extend to me a credit for all that I have been through. Since it has been so long (and they've tried to blame everyone else for all this time) I am not holding my breath for either a network repair or a credit. But I have informed them that I will continue to demand it. I am prepared to sue then if needed. Although again, my odds are probably slim to get fair compensation. 

The reason for my long post is to let everyone know about my experience and to save you all some of the trouble and confusion that I have endured. It isn't your phone, the other person's phone or carrier.... it is the tmobile network and there is nothing that anyone else can do but them. And they are well aware. 

I would love to see some proof of that.  None of my 5 lines are having issues texting, including to other networks and internationally.  Just thinking it is doesn't make it true.  

Cb3 wrote:

You want to see proof of my intermittent texting issues on the tmobile network? Lol

No.  I want to see proof that the T-Mobile network is the issue and not something related to your devices or messaging apps.  

I've had the problems on iPhone 11, iPhone 13 and another iPhone 13 a galaxy s22+ ultra and a replacement s22+ ultra. I've turned on and off rcs on the androids, I've used physical sims and esims on iPhone and androids. I've used the messages app and Google messages on the android. The problems persisted as I have traveled in 4 different states and with roaming on or off, wifi on or off, after multiple network resets  and various other troubleshooting steps. 

I mean sure, maybe I have nothing better to do and I'm making this all up. Maybe I'm a phonachodriac. Or maybe I have phonchausen by proxy. You don't need to believe me. But anyway, as I said I was posting this to help anyone experiencing the same problems. Obviously everyone is not experiencing this problem. Congratulations to you. But i am and it sounds like others are. And tmobile is aware so that's all the matters. 

I am not saying you are making it up.  The iPhone's are an Apple issue.  You can find aimiliar complaints across multiple carriers in and outside of the US.  With the s22 Ultra.  It's not much different than my s23 Ultra that I use or the one my girlfriend uses.  We are not experiencing issues.  I am running the beta of Google Messages and she is using Textra.  One of the other lines on our account uses a Pixel 7a with Google Messages (non-beta).  If there were issues, I would be hearing it from her.  

I travel a lot up and down the east coast and into Canada regularly.  I am not experiencing any issues while roaming either.  I don't personally have an s22 Ultra but I do participate in Samsung's beta releases, which grants me access to their beta area of the Members app.  I haven't seen anyone complaining in there about issues for the s22 series or the s23 series.

T-Mobile being aware if the issue is good, but that doesn't mean the issue is on their end.  Have you tried replacing your SIM?  Have you tried a full factory reset after updating to Android 14 without restoring anything through SmartSwitch?

I have been in Dayton and Philly in the last month and a few times since September.  Random issues are almost never network related.  If T-Monile has confirmed it is a network issue.  Why hasn't it been resolved?  I have heard plenty of stories about people who just say whatever to get the person off of the phone.  As a very technical person.  It just sea odd that there's maybe a handful of people reporting this.  Out of 150+ million customers.  The odds are it isn't the network.  Especially because of the Apple known issue with iMessage that doesn't even process those messages through T-Mobile.  They go over data through Apple's servers for routing.  Have you checked with support to make sure the s22 device is setup for Android on the backend and not Apple?