Forum Discussion
People Outside of T-Mobile Not Receiving My Texts
Hi everyone! As of late Wednesday, it appears that people who do not have T-Mobile aren't receiving my text messages. To me, they look like they're sent, however, both Verizon and AT&T customers aren't receiving anything on their end.
I spoke to T-Mobile via Facebook and I’ve done the following:
- Cleared cache on phone
- Cleared cache and data on messages app
- Made sure all apps (Google Play and Galaxy Store) were up-to-date
- Made sure phone was up-to-date
- Restablecer configuración de redes
- Restablecer todas las configuraciones
- Deleted all messages in my phone (and emptied the trash)
- Turned on and off airplane mode
- Turned on and off most connections/network type settings
- Restarted my phone way too many times
They told me I can come in-person today and get a new SIM card. I'm hoping that fixes it, however, I'm wondering if anyone else has had the same problem or has ideas? T-Mobile says my account looks fine and everything on their end looks fine. My phone is a Galaxy S21 and is only 1.5 years old, and I've been with T-Mobile for years.
fireguy_6364 wrote:
i text to V phones daily with zero issues sending/receiving on my end.
Same. I text a few friends on Verizon almost daily. No issues.
i text to V phones daily with zero issues sending/receiving on my end.
I have been having the same issue for about a year or so. I thought it was my phone bc I had a Huawei pphone. So I purchased a Samsung z fold 4 this past March 2023. It did not fix the problem. I spoke to someone from T-Mobile, and they told me it's the other people's phones. I find this hard to believe, as I am the common factor. I am trying to purchase a house and my realtor does not receive my texts. I have to email him my responses. He is working with another fellow who texted me, I responded, he never received it so he called me to say I texted you. It's frustrating. I run a business and I never know of my customers (new and current) didn't receive my text until after the fact.
Mine was fixed as of Saturday afternoon. Vz and att actually get my messages now from my note20. Def seeming like tmobile issue. They said it was a local issue and engineers were working on it then 2 days later it worked. I wonder where you all having this issue are located. I'm in lutz, fl.
I hope it gets fixed soon. I just had it come to my attention Thursday
OCD wrote:
Actually I put in a ticket. It's now a known issue. It shouldn't matter what we use our messages should work. Mine are now some go through some don't. Doesn't matter provider, some work some don't. But putting in a ticket will at least get me updates and ETA
It shouldn't but when Samsung doesn't implement the right settings for the carrier in their Messaging app. It's becomes an issue.
Actually I put in a ticket. It's now a known issue. It shouldn't matter what we use our messages should work. Mine are now some go through some don't. Doesn't matter provider, some work some don't. But putting in a ticket will at least get me updates and ETA
Are you using Samsung Messages? If so, disable RCS and see if that makes a difference. If you still have the issue, try a different Messaging app, like Pulse or Textra to see if the issue is still there. I haven't had any issues with texting on my s23 Ultra but I use Pulse, which doesn't support RCS.
They told me that too. New SIM card did nothing. I upgraded phone and people are getting my texts but half still aren't. It's a T-Mobile issue that they aren't addressing. Or Samsung is dumping us
Appears to be a frequent problem with Samsung / Android. Maybe the following may help?
https://community.t-mobile.com/coverage-signal-32/text-messages-not-working-between-iphone-and-android-45397https://community.t-mobile.com/coverage-signal-32/samsung-galaxy-s22-ultra-long-delay-in-sending-mms-messages-52133https://community.t-mobile.com/android-9/note-20-receives-text-but-won-t-send-46977https://community.t-mobile.com/coverage-signal-32/can-t-send-individual-text-messages-51342
