Forum Discussion
After latest update, GS9 keeps defaulting to Cellular Preferred over Wi-Fi calling
I have very poor (but existent) cellular coverage in my home. I had no problems with setting Wi-Fi preferred for all of my calls/texting prior to the latest (large) update. Now, I can select Wi...
¡Hola, @drinktigermilk!
Unfortunately, this is the first post that I've seen around the Support Community regarding WiFi calling taking a back seat to cellular after updating to Pie. We're still working to get answers on why this is happening and what we can do to fix it. In the meantime, we're using this thread: Official Android 9.0 Pie Discussion Thread to track user-reported issues related to Pie. When we have more info, we'll be sure to post it over on the linked thread.
Same issue with a Galaxy S10 Plus after a recent update. If you are going to give the option to prefer WiFi over cellular then that choice should be respected and not automatically changed or "optimized". There is a reason I choose to prefer WiFi over cellular in my home. As I move around the house the signal strength fluctuates and if I am on cellular service I will drop calls and text messages will not go through. This is an issue that will ultimately lead me to switching carriers as I have no other choice if the T-Mobile phone will not respect my choice to use WiFi preferred. This one option makes the phone not work when it worked prior to the update that changed this behavior. It is redundant to give the users this choice if T-Mobile's network optimization changes it automatically against your wishes.
Unfortunately, I see this has been going on for over a year on other T-Mobile devices (Like the person who started the thread) so my hopes that this is not intended behavior are low which is a shame. It is unfortunate T-Mobile and Samsung got around to ruining the GS10 Plus in the same way over a year later. It feels a bit like planned obsolescence If I am being honest.
