Forum Discussion
After latest update, GS9 keeps defaulting to Cellular Preferred over Wi-Fi calling
I have very poor (but existent) cellular coverage in my home. I had no problems with setting Wi-Fi preferred for all of my calls/texting prior to the latest (large) update. Now, I can select Wi...
¡Hola, @drinktigermilk!
Unfortunately, this is the first post that I've seen around the Support Community regarding WiFi calling taking a back seat to cellular after updating to Pie. We're still working to get answers on why this is happening and what we can do to fix it. In the meantime, we're using this thread: Official Android 9.0 Pie Discussion Thread to track user-reported issues related to Pie. When we have more info, we'll be sure to post it over on the linked thread.
This is getting ridiculous. My wife's phone (S9+) has now started doing this since her most recent update as well. A new update on my phone in the meantime hasn't fixed it.
We have to keep our phones in airplane mode to keep them from switching back to "cellular preferred", which won't work because of the weak signal here. Since "Cellular Preferred" sees a barely-there one-bar cell signal, it will not even try the WiFi calling. We start missing calls and texts.
Since BOTH of our phones are now doing it, this is something T-Mobile’s update has doing to our phones since the recent updates.
T-Mobile, please fix this ASAP.
