Forum Discussion
After latest update, GS9 keeps defaulting to Cellular Preferred over Wi-Fi calling
I have very poor (but existent) cellular coverage in my home. I had no problems with setting Wi-Fi preferred for all of my calls/texting prior to the latest (large) update. Now, I can select Wi...
¡Hola, @drinktigermilk!
Unfortunately, this is the first post that I've seen around the Support Community regarding WiFi calling taking a back seat to cellular after updating to Pie. We're still working to get answers on why this is happening and what we can do to fix it. In the meantime, we're using this thread: Official Android 9.0 Pie Discussion Thread to track user-reported issues related to Pie. When we have more info, we'll be sure to post it over on the linked thread.
This is driving me crazy. I am beyond frustrated. I have no signal at my house...even though I should have signal according to the tmobile map, but I've had my service for many years and I use WIFI. Now? I have to go to my phone settings before every call, change it from cellular preferred to wifi preferred, and in the middle of my call, the call drops. I look and it switched to cellular, and I have no coverage. It's unusable. I disconnected 5 times on my last phone call. I work from home, I need this to work. I live in the middle of a city and I can see towers all over the place. I'm not sure why I can't use my phone. I called once to complain and was told that I was in between the towers.
To cause further frustration, while I have no signal, and my calls go to voicemail, my visual voicemail fills up, and I cannot delete my messages over WIFI...but I don't have signal so I cannot get any data coverage so I cannot delete my voicemails, so I cannot get new voicemail. If I cannot find a solution very soon, I am going to have to change carriers, which is too bad since I hate AT&T with the passion of a thousand suns.
