Forum Discussion
how to leave a good customer service review?
I am hoping to leave a review about some excellent service I received. I thought a survey would begin after the call, but it never came. Is there a way for me to leave a positive review for an employ...
@HeavenM can pass the word up the chain.
My husband and I are former customers of AT&T. We decided to switch over to T-Mobile as we had heard many positive things about the customer service and benefits of this company.
We decided to visit the store located in Miramar, Florida, where we were kindly assisted by Estefania Corbella and Layda. I want to comment that the service was beyond excellent! These two ladies were very knowledgeable and helpful in presenting all the wonderful benefits and features of the plan we were offered.
Estefania wore a smile the whole time and was very pleasant and patient throughout the entire process.
I want to commend these ladies and the entire staff for their willingness to offer such excellent service. We are very happy that we made the switch and look forward to being faithful customers with T-Mobile.
Thank you again :) Tania & Juan Carlos Gonzalez
