Forum Discussion
how to leave a good customer service review?
I am hoping to leave a review about some excellent service I received. I thought a survey would begin after the call, but it never came. Is there a way for me to leave a positive review for an employ...
@HeavenM can pass the word up the chain.
Received some EXCELLENT customer service from Tia @ T-Mobile today (11/2/23 around 11am PST), no doubt the best customer service I have ever experienced in my life. She was funny, relatable, kind, and most importantly - extremely helpful. I usually dread calling customer service anywhere because it's often very frustrating and the reps can be rude/unhelpful, but Tia made the experience so pleasant and easy to get through. She was able to keep me with T-mobile (because I was considering discontinuing services) and I was really happy with the solution. Give this woman a raise!!!
