Forum Discussion
how to leave a good customer service review?
I am hoping to leave a review about some excellent service I received. I thought a survey would begin after the call, but it never came. Is there a way for me to leave a positive review for an employ...
@HeavenM can pass the word up the chain.
ERIC Ramirez at the Georgetown, TX store was super patient and friendly. I had a HORRIBLE experience trying to switch carriers for four lines through the chat line and call-in center. I was very frustrated when I walked in but he walked me through the process (which took over an hour) and even took my calls after I continued to have issues after leaving the store. This is the kind of customer service sorely lacking in other industries and keeps customers returning. Thanks, Eric, for making an arduous process bearable and even laughable at times. You're a star!
