Forum Discussion
Report a tower outage...
how do I report a tower outage without getting caught in a “move your device around the house” or the dreaded “virtual assistant” please log in or transferring you to the twilight zone waiting for an...
solved.
you just really gotta wait at first.
techs are on it.
Monday, 9/23/24 All T-Mobile towers covering 29909 and 29910 areas went down all day.
Apparently the cell towers were using a backhaul over the Internet instead of using dedicated circuits. When area ISP (Hargray) went down, it took all T-Mobile coverage down as well. So not only no internet, but no cell and no way to call 911.
Will T-Mobile at least be crediting people in the area for the full day outage?
