Forum Discussion
Signal cuts out and we never have more than 2 bars how can we get a better signal?
We live in a semi rural area where T-Mobile Home Internet is one of our only options. We never have more than 2 bars on our gateway, but it still works ok. However, several times a day we get interru...
Before you.splurge.on an antenna, try aiming the 'back' of your device (g4ar/se) towards the antenna. This device shows slightly better reading, but more importantly, better performance. Typically was 'good', and if open window , often 'very good' on the old device (350-400Mbps.closed,.400-+500Mbps open) on download upload 15-20 to 20-40Mbps. Newer device, 400-500 down, 500-+700 with window open. upload 35-40 to 70-90Mbps. Almost alwsys 'very good' to few times 'excellent ' i am only ¼ mile from.tower
I just went into the store, and exchanged mine for the newer model. I was told that I'm not supposed to, but the manager did it for me. You are correct in that they would prefer to use up exiting vs. new. The problem lies in that if you have poor service, and 'new' with access to antenna ports will fix the issue .. wouldn't they prefer to have customers using it vs cancelling it ?
