Forum Discussion
T mobile screws over rural customers
We live in the Brookneal area of zip code 24528. The best service by far was Sprint that allowed us to use a hot spot for Wi-Fi and streaming specifically. The service was flawless and fast even with...
Just as a note: T-Mobile’s coverage man is highly exaggerated in many areas - specifically fringe.
I’ve had reps tell me areas and actual addresses show 5G extended range + 4GLTE … and all there is .. is AT&T/Verizon emergency SOS.
Reps (executive reps) will claim “T-Mobile doesn’t guarantee service anywhere”.
If you need your device/service and in areas where T-Mobile doesn't work … I'd recommend a different provider. Contact BBB. T-Mobile may be able to stop device payment (if it hasn't been paid for) vs. getting stuck with a locked device and bill to port.
