Forum Discussion

pkarpenter's avatar
pkarpenter
Network Novice
Hace 3 años

Unstable Hotspot and MMS Issue

Hi All. I am having a strange and annoying issue. I have an unlocked Samsung S21. When I use the APN provided by T-Mobile, I have a very unstable phone hotspot. I turn on the hotspot; sometimes it connects, sometimes it doesn't. If it connects, it disconnects quickly. I have to turn on and off airplane mode multiple times to get it to work. 

I found a work around by creating a new APN for the phone. I changed the APN Protocol to IPv4/IPv6 and the APN roaming protocal: to IPv4/IPv6. With those settings, the phone hotspot works. Great right? Almost. Unfortunately, with those settings, I can no longer send group MMS.

And to make matters stranger, my wife has an identical phone without hotspot issues.

Can you help please? -Thanks!

  • Nombre: T-Mobile
  • APN: Fast.t-mobile.com
  • Proxy: <Not set>
  • Puerto: <Not set>
  • Nombre de usuario: <Not set>
  • Contraseña: <Not set>
  • Servidor: <Not set>
  • MMSChttp://mms.msg.eng.t-mobile.com/mms/wapenc
  • Proxy MSM: <Not set>
  • Puerto MSM: <Not set>
  • MCC: 310
  • MNC: 260
  • Tipo de autenticación: <Not set>
  • APN Type: default,supl,mms 
  • APN Protocol: IPv4/IPv6
  • APN roaming protocol: IPv4/IPv6
  • Turn APN on/off: Grayed out
  • Bearer: Unspecified
  • Tipo de operador de red virtual móvil: GID
  • Valor de operador de red virtual móvil: 544D

 

  • Othon's avatar
    Othon
    Network Novice

    My iPhone hot spot works on my iPad and iMac but drops after a short time or if I walk away a few minutes. How to keep it on as our internet service is poor in some parts of the house

  • My hot spot issues were resolved after a hardware update pushed through by Samsung.