Aladdin Connect

TMurray101 wrote:

I recently upgraded from the silver Gateway to the new black one. The black one is an Arcadia KVD 21. You can find that information on the back of the black Gateway. I was able to reconnect all my alexa's, all my smart plugs, my blink security system, my ring doorbell, and my wireless printer. My Aladdin connect, garage door opener would not connect. After spending 3 days trying to get it to connect I finally reached someone at Genie Door Company, the manufacturer of Aladdin connect. They tell me that Aladdin connect will not work with the new T-Mobile Gateway model KVD 21. Anyone else had this problem?

Yeah that was a fix for me for an older security camera I have. I was almost %100 sure it was the wpa3 screwing ya. I mean even the woman at Arcadia didn't know... Most those people are dumber than a box of rocks when it comes to technology. They read a script off a PC mostly ..how many months did you waste before you tried his recommendation? Just curious. You'll prolly have better luck getting answers to questions here then a call center operator... Here is real life experiences that gives us better knowledge than a bimbo at a cubicle somewhere.