all pdn ip connection failure

Why hasn't anyone from T-Mobile replied? I'm having the same issue and haven't found any reliable fixes from internet searches.

So i just got off the phone with T-Mobile home internet tech support. So after getting my 3rd placement my line for the Nokia Gateway was canceled. I am being sent the black device. I spent hours of troubleshooting & being told they don't know what the error message was. I talked to a supervisor & was told that the error message was caused by a loop. The firmware updates failed & has caused the device to have PDN IP Configuration error. I would call them to have the new device sent out ASAP.

I'm experiencing the same issues. I got T-Mobile home internet just over 2 weeks ago. Had blazing speeds, everything was working flawlessly. Then a week ago I lost all connection and kept getting the "PDN IP Connection Failure" on my Nokia trashcan. Multiple calls/hours on the phone, multiple factory resets, etc, didn't fix the issue. I've been sent 3 different Nokia trashcans in the past 6 days since Tech Support didn't know the cause. All 3 do the same thing. I have not had internet for over a week now. The last tech support rep I spoke with finally told me my gateway was not connecting to the appropriate tower. Apparently my gateways are no longer connecting to the tower near my house, instead it connects to some far off tower miles away and no web pages will load. I am beyond frustrated. I don't know what I'm supposed to do. They elevated the case to have someone else look at the problem, but this last week has been so frustrating I'm ready to ditch T-Mobile for good if they can't fix this issue. 

I started TMHI service a couple weeks ago.   I'm 0.6 miles from a T-Mo tower.  The signal has been strong.  5G, 3 bars, decent Mbps.  Lost connection 2/18/22.  T-Mo tech said it was a tower issue. 

To those who have experienced the "PDN IP Connection Failure":  Was your TMHI service eventually restored?  Or did it become a long-term, unresolvable issue?  Please reply. 

I am having this "All PDN IP Connection Failure" error code as well. I have called T-Mobile's support for 5 days in a row and no one can tell me what it means. They are just trying to say the coverage isn't good in the area, despite our alcatel receiving full and very fast signal, and my boyfriend's iPhone has full bars of 4G LTE coverage. The 5G gateway is showing 3 connected bars and looks as though it is working, but no pages will load on any devices. I believe our closest tower is a Sprint tower. Does anyone have any advice? This is really my only high speed internet option where I live and I am desperate. 

I connected to a Sprint tower my 1st month of service with B25 about 2.5 miles away. I was suddenly pushed to a tower 6.5 miles away and a B71 band. I went from >40Mbps to < 20 Mbps. with service below 5Mbps during hi use periods. I noticed an error when try all the tricks on the internet to connect to the closer tower. The Sprint tower is visible with zero obstructions between it and my house. I would get 3 bars for a minute with no connection to the web and then drop to B71 farther away. Finally I captured the error code, "PDN IP Connection Failure", for some reason T-Mobile prohibited me from using this tower. My neighbor has been on it for 4 months. Has anyone gotten to the bottom of the "PDN IP Connection Failure"?

Gracias

I am as of today having the same issue and told they are working on my tower. I am trying to work from home and my son is trying to get school work done and we are both frustrated. I was told to call back at 5 if still not fixed.