Forum Discussion

Kevin_Harris's avatar
Kevin_Harris
Transmission Trainee
Hace 4 años

Anyone else had FTP problems using Hone Internet?

I am testing T-M Home Internet and although it has Ben generally good so far, I just ran into a problem when I attempted a routine FTP upload using CyberDuck to a website I maintain. When I try to connect I get an Interoperability Failure message. My ISP says the website is fine and they are able to FTP to it and it t seems I have some kind of communication or network problem.

 

What are other people’s experiences doing FTP on T-M Home Internet?

  • SUCCESS AT LAST!

     

    I have finally learned how to switch macOS Cyberduck from passive to active mode, and it  is now  working on the gray tower-TM Home Internet.

     

    For anyone else in the same situation, here is how to do it.

     

    (1) Edit a bookmark rather than just opening a connection. This will show a "More Options" drop-down.

     

    (2) Open “Connect Mode” and select“Active (PORT)”

     

    I am just hoping T-M does not make any changes that will stop this from working…

  • xPaPaDx's avatar
    xPaPaDx
    Roaming Rookie
    mcalas wrote:

    I'm currently experiencing issues with connecting to any FTP on my Mac, despite trying multiple applications including Transmit, Forklift, FileZilla, and CyberDuck. As a photographer and web designer, it's imperative for me to be able to use FTP. Previously, I had no issues with Spectrum, but since switching to the 5G Gateway, I've been facing these problems.

    Despite contacting T-Mobile's internet tech support, they were unable to offer any assistance, simply directing me to this forum which I had already visited. I've tried several solutions suggested here, but none have resolved the issue. Needless to say, this has been a big bummer, especially given the excellent internet speeds and pricing offered by T-Mobile.

    This is unfortunate for sure.  I use FTP all the time with both MacOS, AND Windows, heck and even Linux with some machines as I run a gaming clan so I have several machines operating over this service. I don't have any solution other than what's already been offered here, BUT I will give you some weird talking points that might trigger a thought process or two since you're apparently versed well enough in tech to try things etc.   When I first got the service 3 months ago, NOTHING worked, and I mean anything IPv4 (the usual xxx.xxx.xxx.xxx IP stacks) . I could never connect to anything gaming wise due to most games even the AAA ones still using the IPv4 protocol, and not the IPv6 protocol T-Mobile is using for their cellular internet.  After many restarts of the black box/ cellular radio model KV021, and even a firmware upgrade, things just started working out of nowhere. I too, tried so many things.

    what I DID do differently than macOS is my machine's firewall has ports 21/22 open both inbound and outbound on every machine I'm using FTP on… You cannot mess with ANY of this stuff in the router/cellular radio provided by Tmobile as it's IPv6 not IPv4 etc. BUT after being sure that every machine I use FTP on has ports 21/22 open in the software firewall of Windows, and Linux (macos also google is your friend on that one) things work. I mean everything.

    I know this was kinda a rant/novel, but I hope it helps people somehow. ¡Saludos!

  • I downloaded the free Proton VPN and am now able to use Filezilla for FTP with Transfer Mode set back to Passive.